Thank you for your customer first attitude. I doubt a real person even read the email. They didn’t even address my email and just responded with their ammo buying policy. Again, I didn’t even want to publicly post this review as I wanted to handle it internally. They probably don't have ammo either but I'd rather give them my other firearm related business over Point Blank. There are other shops around town that I'll be checking out that I'm sure will be more than willing to treat a customer right. I understand where they are coming from with that rule but I am not a fan. Tonight I was denied that for a petty rule. Be able to defend my household and family. Be able to shoot and enjoy my hobby and B.
I don't want to be forced into a membership because I doubt I would use it enough. I don't want to be forced to jump through hoops to be able to buy the things I need from your store. I have spent a lot of money there in the past. I get that they want to give their members an edge over common folk during these crazy times, but just because I am not a member does not mean I am not as valuable as a customer. I told him that was fine and I put all of my items back where I got them, including the pmags and left. He informed me unless I was shooting on the range, was buying a gun or was a member he could not sell me the ammo. A total impulse buy because why not? An associate came up to help me and when I followed him to the register he noticed I was trying to buy ammo. While I was in line I grabbed some pmags I noticed. They didn't have any which was to be expected and I didn't mind at all. I decided to stop in to see if they had any ammo knowing they probably wouldn't but it was worth a try. The other day I had my first experience that left me less than happy with Point Blank. Finding the proper place to do this may be difficult at first until you learn about Shoot Point Blank. My son and I challenge each other to who is the best shot.
The challenge of being able to have the hand / eye coordination to hit specific points on a target is fun. I even bought an optic a staff member recommended to me after I had purchased a rifle there a few months ago. Within the past year, I've learned that shooting a gun can be fun. Not even because they’re convenient but because the staff always treats me right and is always super helpful. I may not be a weekly customer or even a monthly customer but they’re right down the street from my work so whenever I'm looking for anything gun related they’re normally my first stop. I’ve shot at their ranges, bought ammo and even have purchased guns from them in the past. I will start off saying that I’ve been a long time customer at this location as well as their West Side Location. Just goes to show that they really don't care. I wasn't going to post a public review and planned on handling my issue internally until I sent an email to them and got a BS canned response.
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